Shipping Policy
At Aki Originals, we aim to deliver your orders quickly, safely, and transparently. This Shipping Policy outlines how we handle order processing, shipping methods, and delivery expectations so you know exactly what to expect.
1. Shipping Methods Available
We offer multiple shipping options to ensure flexibility and convenience. Available methods may include:
- Standard Shipping
- Cash on Delivery (if available)
Shipping options may vary depending on your location and will be displayed at checkout.
2. Order Processing Time
All orders are processed within 1-2 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.
In case of high order volumes or unforeseen delays, processing times may be slightly extended. We will notify you if there is a significant delay.
3. Delivery Timeframes
Once your order has been shipped, estimated delivery times are:
- Standard Shipping: 5-10 business days
Delivery timelines may vary depending on your location, courier partner, and external factors such as weather, strikes, or regional restrictions.
4. Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
- Standard Shipping: 79-100₹
We may also offer free shipping on select orders or promotions, which will be clearly mentioned on our website.
5. Tracking Information
Once your order is shipped, you will receive a confirmation email or SMS with tracking details. This allows you to monitor your shipment in real time.
If you do not receive tracking information within a reasonable timeframe, please contact us at support.akioriginals@gmail.com.
6. Delivery Issues and Delays
While we work with reliable courier partners, delays can sometimes occur due to factors beyond our control.
- Incorrect or incomplete shipping addresses may result in delays or failed delivery
- If a package is marked as delivered but not received, please contact us immediately
- In case of lost or damaged shipments, we will assist you in resolving the issue with the courier partner
Aki Originals is not responsible for delays caused by courier services, natural events, or unforeseen circumstances, but we will always do our best to support you.
7. Failed Delivery Attempts
If delivery attempts fail due to customer unavailability or incorrect details, the package may be returned to us. Additional shipping charges may apply for re-dispatch.
8. Contact Information
For any shipping-related queries or support, feel free to reach out:
Email: support.akioriginals@gmail.com
We appreciate your trust in Aki Originals and are committed to ensuring your order reaches you smoothly and efficiently.
